The Delivery Drivers Supervisor is responsible for overseeing the daily operations of the delivery team, ensuring goods are delivered promptly and efficiently while upholding excellent customer service standards. This role includes managing driver schedules, monitoring performance, and addressing any issues that may arise during delivery operations.
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Job Details
- Location: Kamloops, BC
- Workplace: On-site (no remote work available)
- Salary: $30.80 per hour / 40 hours per week
- Schedule: Day, evening, early morning, morning shifts
- Start Date: As soon as possible
- Vacancies: 1
Overview
- Languages: English
- Education: Secondary (high) school graduation certificate
- Experience: 1 to 2 years preferred
Key Responsibilities
- Supervise and coordinate the delivery team’s activities to ensure efficient and timely deliveries.
- Develop and manage driver schedules to ensure adequate coverage during peak times.
- Monitor driver performance, providing feedback and coaching to enhance service quality and efficiency.
- Conduct regular safety and compliance checks to ensure adherence to company policies and regulations.
- Address customer inquiries and complaints related to deliveries, resolving issues promptly and professionally.
- Collaborate with logistics and warehouse teams to optimize delivery routes and processes.
- Maintain accurate records of deliveries, driver performance, and equipment usage.
- Train new drivers on company policies, safety protocols, and customer service standards.
- Implement strategies to enhance delivery efficiency and reduce operational costs.
- Prepare and present reports on delivery operations to management as required.
Tasks
- Resolve work-related issues, provide technical advice, and recommend measures to improve productivity and quality.
- Supervise staff and oversee projects.
- Train or arrange training for team members.
- Coordinate and schedule delivery activities.
- Recommend personnel actions as needed.
Qualifications
- High school diploma or equivalent; a Bachelor’s degree in logistics, business administration, or a related field is preferred.
- Proven experience in logistics or delivery operations, with supervisory experience preferred.
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Effective communication and interpersonal skills.
- Proficient in using delivery management software and GPS systems.
- Knowledge of local traffic laws and regulations.
- Ability to resolve conflicts and make decisions under pressure.
Working Conditions
- Fast-paced environment with occasional exposure to outdoor conditions.
- May require lifting heavy packages and standing for extended periods.
Who Can Apply
Only apply if:
- You are a Canadian citizen, a permanent resident, or a temporary resident of Canada.
- You have a valid Canadian work permit.
- If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to Apply
- By Email: jobs_13421350@outlook.com
Application Deadline: Advertised until November 9, 2024.
